You know I believe communication is code for leadership, right?!
Part of being a good communicator is being a good question asker.
Being curious about how people are feeling and why is arguably your most important job as a leader, especially when emotions are high and concerns are being voiced.
Want some good questions to move into? Here are five of my faves:
What would YOU add to the list? I'd love to hear in a comment.
Remember, nature gave you one tongue and two ears so you can listen twice as much as you speak. Show up in this truth with how you lead.
Go deeper than normal.
Listen harder than ever, again, and again, and again.